- Introduction
LivelyUp values the privacy and protection of its users’ personal data. This Privacy Policy explains how we collect, use, store, and share information on our global platform.
By accessing and using LivelyUp, you agree to the terms of this Policy.
- Data Collected
2.1 Registration Data
- Full name, country of origin, and language
- Contact information (email, phone)
- Preferences regarding participation in the Sustainable Development Goals (SDGs)
- Personal description and interests
2.2 Verification Data
- Facial biometrics
- Identity document
2.3 Platform Usage Data
- Projects, events, and mentoring sessions the user participates in
- Posts, interactions, likes, and comments
- Gamification statistics, scores, and achievements
2.4 Technical Data
- IP address, browser, operating system
- Cookies and tracking technologies
- Purposes of Data Processing
- Ensure the secure functioning of the platform
- Facilitate connections between users, mentors, and partners
- Promote participation in SDGs and sustainable projects
- Provide personalized and gamified experiences
- Comply with international legal and regulatory obligations
- Support UN initiatives with aggregated and anonymized data
- Legal Basis
LivelyUp processes personal data in accordance with global data protection laws:
- User consent (Art. 6 GDPR / Art. 7 LGPD)
- Contractual execution (platform use)
- Legitimate interest (improving user experience)
- Legal obligation (when required by authorities)
- Data Sharing
Your data may be shared with:
- Official partners of UN-related projects
- Mentors and entities participating in initiatives
- Technology providers that support the platform (hosting, security, AI)
- Government authorities, when required by law
We never sell personal data.
- International Data Transfers
As LivelyUp is global, your data may be processed in different countries. We ensure that any international transfer respects adequate protection mechanisms, such as the European Union’s Standard Contractual Clauses (SCCs).
- Data Retention
- Registration data: kept while the account is active
- Project and interaction data: stored as long as relevant to the SDGs
- Legal and audit data: stored as required by regulatory deadlines
- If the user requests deletion, data will be removed unless legal retention obligations apply
- User Rights
You may, at any time:
- Access your personal data
- Correct inaccurate information
- Request account and data deletion
- Request data portability
- Withdraw consent
Contact us at:
[email protected]
- Security
We implement technical and organizational measures, including:
- Data encryption at rest and in transit
- Multi-factor authentication
- Secure storage of biometric data
- Monitoring and periodic audits
- Use of Artificial Intelligence
LivelyUp uses generative AI for project analysis and user interaction.
All data processed by AI is anonymized or pseudonymized, ensuring security and non-discrimination.
- Cookies and Tracking Technologies
We use cookies for:
- Authentication and login
- Navigation analysis (Google Analytics or equivalent)
- Personalization of user experience
Users may disable cookies in their browsers, but this may limit certain features of the platform.
- Changes to this Policy
We may update this Privacy Policy periodically. The latest update date will always be indicated at the top of the document.
- Contact
For questions or requests, please contact us:
